Terms of Service

Effective Date: December 18, 2024
Last Updated: December 18, 2024

Welcome to Fluvilab LLC! By using our website and services, you agree to be bound by these Terms of Service (the "Terms"). Please read them carefully before accessing or using our services.

1. Acceptance of Terms

By accessing or using the services provided by Fluvilab LLC, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must cease using our website and services immediately.

2. Services Provided

Fluvilab LLC offers a range of digital marketing services, including but not limited to:

  • SEO (Search Engine Optimization)
  • SEM (Search Engine Marketing)
  • Facebook, Pinterest, TikTok, and Google Ads
  • CRO (Conversion Rate Optimization)

We reserve the right to modify or discontinue any service at our discretion without prior notice.

3. Eligibility

To use our services, you must:

  • Be at least 18 years old.
  • Provide accurate, current, and complete information when required.
  • Use our services in compliance with applicable laws and regulations.

4. Payments and Refunds

4.1 Payment Terms

All payments for services must be made in advance unless otherwise agreed upon in writing. Payments are processed securely, and you agree to pay all fees and charges associated with your selected service package.

4.2 Refund Policy

Refunds are only granted under specific circumstances, such as:

  • Failure to deliver the agreed-upon service.
  • Cancellation of service prior to commencement.

For refund requests, contact us at info@fluvilab.com.

5. Client Responsibilities

You agree to:

  • Provide all necessary access, information, and assets required to execute the services.
  • Respond promptly to requests for approvals, information, or feedback.

Fluvilab LLC will not be responsible for delays caused by the client’s failure to meet these obligations.

6. Intellectual Property

All content, designs, and strategies created by Fluvilab LLC remain our intellectual property unless explicitly transferred to the client under a written agreement. Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

7. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information exchanged during the course of service. Confidentiality extends beyond the termination of the agreement.

8. Limitation of Liability

Fluvilab LLC is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our services.
  • Any loss of profit, revenue, or data.
    Our total liability under these Terms will not exceed the amount paid for the services in question.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, if you breach these Terms or engage in unlawful activity.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New Mexico, United States. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of New Mexico.

11. Changes to Terms

Fluvilab LLC reserves the right to modify these Terms at any time. Changes will be communicated via our website or email. Continued use of our services after such modifications constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

  • Email: info@fluvilab.com
  • Phone: +1 505 796 8645
  • Address: 4300 Ridgecrest Dr SE Ste L, #1083, Rio Rancho, NM 87124, United States